Enterprise onboarding and customer success expertise across high-growth B2B SaaS companies, supporting customers from emerging ventures to Fortune 500 brands.
Customer implementations and professional services projects led across enterprise, mid-market, and growth-stage SaaS accounts
ACV managed across enterprise, mid-market, and strategic customer portfolios
High-growth SaaS companies supported through scale-stage growth, including one IPO and two acquisitions
Experience working with
Past Employers
About
I'm Christine Borkowski, founder of The SaaS Post-Sale Studio. With 14+ years in enterprise customer success, I've built and scaled post-sale motions at companies from seed stage through IPO.
I've sat in the CSM seat, the Director seat, and the fractional exec seat. I know where post-sale programs stall, and I build the systems that fix them.
Currently working with B2B SaaS founders and CS leaders
What We Do
The systems built after the evaluation are what actually grow your business.
Focused audits and advisory sprints for SaaS founders and CS leaders. From onboarding deep dives to full activation and retention strategy, scoped for fast impact.
Proven kickoff decks, onboarding frameworks, success plans, executive business reviews, and customer communication templates built from years of enterprise SaaS experience. Customize them for your organization and put them to work immediately.
Ongoing strategic partnership for SaaS teams that need senior post-sale expertise on demand. Executive advisory and fractional Head of Post-Sale available for qualified teams.
We work with a small number of SaaS teams at a time so we can go deep, stay accountable, and actually move the needle. If you're serious about fixing your post-sale motion, apply below.
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